Quebec Canada is multimillionaire company that recruit staff every forth-night. Traditionally, staff have to resume to the office in the morning and leave in the evening at the closing time. Buy, due to nationwide pandemic virus spreading like air, the management of Quebec has make working easier by working from the comfort of your home with no distinguish in country.
Customer service representative working from home
Working at home can be an ideal situation, whether it is to save on gas and working clothes or to spend more time with your family outside working hours. But unfortunately, most homework opportunities that seem too good to be true are usually. It is time for you to know Asurion.
We are looking for candidates with an excellent approach to customers, good computer skills, good communication skills and a great attention to detail. This is a permanent, full-time position. As part of your duties, you will be responsible for handling incoming customer calls regarding insurance claims for wireless handsets.
Respond to incoming calls from customers regarding their insurance policies.
Support clients through complaint procedures, if necessary.
Solve customer problems with a single call.
Follow up with clients, if necessary, by email or phone.
Ensure that all procedures required by the company are followed.
Provide relevant and timely information to all clients.
At least one year of experience in customer service
Excellent communication skills, in French and English, (oral and written) and be customer service oriented
Computer skills (Windows, web, etc.)
Typing: a minimum of 25 words per minute
Must be able to work flexible hours.
Same shift for six months
Two weeks of vacation, three days of sick leave and three days of personal leave per year
Two consecutive days off per week
Full benefits after 30 days
Basic hourly rate (English): $ 15.80
Basic hourly rate (bilingual): $ 16.80
Hourly premium for hours worked after 5 p.m. and weekend shifts: $ 0.50
Monthly premium plan: Up to $ 600 / month
Total compensation possible: $ 19.75